Shipping & Returns
- We ship from Texas.
- We offer international shipping.
All U.S. packages are shipped FIRST CLASS PACKAGE through the USPS.
Please allow up to 10 days for delivery. Unless item is made to order, then please allow extra time for printing and shipping.
Shipping charges range from $5 to $12 depending on package size and weight.
- Shipping charges are nonrefundable.
- All shipping options include a confirmation tracking email
- IMPORTANT: the USPS website does NOT update their tracking until the package has arrived to the destination sorting facility. This doesn’t mean that Allie Falcon did not ship an item on time - USPS simply doesn’t have a true tracking system to show you the progress of a package.
If your item is returned because it was sent to the wrong address or is undeliverable, it is not Allie Falcon's responsibility to pay shipping to resend it.
If your address is wrong and/or the package is lost, or delivered to the wrong address, please understand that Allie Falcon cannot be held responsible, as shipping labels are created based on the address entered by the customer.
- If your address was entered correctly and USPS still delivers your package to the wrong address, Allie Falcon is not responsible. Please contact your local postal service to learn what your options are.
RETURNS & EXCHANGES:
- If the item is made to order, it is final sale. The product will say in the description if it is "made to order."
- No refunds. We only allow store credit or exchange.
- Merchandise must have ARRIVED back to us within 15 days of the confirmed delivery date indicated by your order’s tracking number.
- Items must be in NEW condition - no signs of wear, tags attached.
- Any item purchased “on sale” is a final sale.
- Shipping charges are nonrefundable & buyer assumes all return/exchange shipping costs unless Allie Falcon was responsible for the mistake.